Set up e-mail on Apple iOS

June 3, 2020 2:54 pm Published by

To configure an iOS device, such as the iPhone or iPad, to work with your web Hosting e-mail account, follow these steps:

  1. On the home screen, tap Settings, and then tap Passwords & Accounts.
  2. Tap Add Account.
  3. Scroll to the end of the list, and then tap Other.
  4. Under Mail, tap Add Mail Account.
  5. In the Name text box, type the display name that you want to appear on messages you send.
  6. In the Email text box, type the e-mail address of the account that you were given by your host (for example, [email protected]).
  7. In the Password text box, type the password for the e-mail account that you were given by your host.
  8. Tap Next.
  9. Select the type of incoming mail server that you want to use: (IMAP)
  10. Under Incoming Mail Server, enter the info provided by your host.
  11. In the User Name text box, type the e-mail address of the account (for example, [email protected]).
  12. In the Password text box, type the password for the e-mail account that you were given by your host.
  13. Under Outgoing Mail Server, type the same values that you used for the incoming mail server in steps 11 to 13.
  14. Tap Next. iOS verifies the mail server settings. This process can take several minutes.

    If you specified mail.example.com as the server host name, you may receive a Cannot Verify Server Identity warning message. Tap Continue to continue the setup process.

  15. Confirm that Mail is set to ON, and then tap Save. iOS adds the account.
  16. On the home screen, tap Mail. iOS downloads the messages in the account.

If you set up iOS to access an e-mail account using IMAP, you receive the following error message when you try to delete an e-mail message:

Unable to Move Message
The message could not be moved to the mailbox Trash.

Although the e-mail message does not appear in the iOS inbox, it is still on the mail server. (You can verify this yourself by checking the e-mail account in Webmail or another client application.)

To resolve this problem, follow these steps on the iOS device:

  1. On the home screen, tap Settings, and then tap Passwords & Accounts.
  2. Under Accounts, tap the account that you want to modify.
  3. Under IMAP, tap the account name.
  4. Scroll to the bottom of the page, and then tap Advanced.
  5. Under Mailbox Behaviors, tap Deleted Mailbox.
  6. Under On the Server, tap Trash.
  7. On the top menu bar, tap Advanced, tap Account, and then tap Done. Any messages that you delete on iOS are now also deleted on the mail server.

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