To configure an iOS device, such as the iPhone or iPad, to work with your web Hosting e-mail account, follow these steps:
- On the home screen, tap Settings, and then tap Passwords & Accounts.
- Tap Add Account.
- Scroll to the end of the list, and then tap Other.
- Under Mail, tap Add Mail Account.
- In the Name text box, type the display name that you want to appear on messages you send.
- In the Email text box, type the e-mail address of the account that you were given by your host (for example, [email protected]).
- In the Password text box, type the password for the e-mail account that you were given by your host.
- Tap Next.
- Select the type of incoming mail server that you want to use: (IMAP)
- Under Incoming Mail Server, enter the info provided by your host.
- In the User Name text box, type the e-mail address of the account (for example, [email protected]).
- In the Password text box, type the password for the e-mail account that you were given by your host.
- Under Outgoing Mail Server, type the same values that you used for the incoming mail server in steps 11 to 13.
- Tap Next. iOS verifies the mail server settings. This process can take several minutes.
If you specified mail.example.com as the server host name, you may receive a Cannot Verify Server Identity warning message. Tap Continue to continue the setup process.
- Confirm that Mail is set to ON, and then tap Save. iOS adds the account.
- On the home screen, tap Mail. iOS downloads the messages in the account.
If you set up iOS to access an e-mail account using IMAP, you receive the following error message when you try to delete an e-mail message:
Unable to Move Message
The message could not be moved to the mailbox Trash.
Although the e-mail message does not appear in the iOS inbox, it is still on the mail server. (You can verify this yourself by checking the e-mail account in Webmail or another client application.)
To resolve this problem, follow these steps on the iOS device:
- On the home screen, tap Settings, and then tap Passwords & Accounts.
- Under Accounts, tap the account that you want to modify.
- Under IMAP, tap the account name.
- Scroll to the bottom of the page, and then tap Advanced.
- Under Mailbox Behaviors, tap Deleted Mailbox.
- Under On the Server, tap Trash.
- On the top menu bar, tap Advanced, tap Account, and then tap Done. Any messages that you delete on iOS are now also deleted on the mail server.