Stephens Solutions advertises they can “steal customers” from competitor sites. That claim is false, misleading, and technically impossible.
Questionable Marketing Claims in Local Ads
Stephens Solutions has recently aired radio ads in the Redding area claiming they can “steal customers from competitors’ websites.”
This message targets local business owners and implies a level of online control that is not technically possible.
These statements misrepresent how digital marketing and SEO work and may mislead small business owners who don’t have technical expertise.
Why the “Steal Customers” Claim Is False
No legitimate marketing company can “steal” website visitors once a person is already viewing another company’s site.
Browsers and web standards—HTTPS, content-security-policy, and sandboxing—block any outside access to those sessions.
Claiming otherwise is a technical falsehood and an ethical concern.
For a full technical explanation of why such “visitor-stealing” is impossible, see
Can a Company Really Steal Visitors from Another Website?
Misleading Small-Business Owners
Such advertising takes advantage of small-business uncertainty around SEO and online competition.
When a company promises the impossible, it creates false expectations and damages trust within the local business community.
Transparent marketers should educate, not manipulate.
The Ethical Alternative
At Twining Original Design, we believe in honesty, transparency, and measurable results.
Our clients understand exactly how their visibility is achieved and why each tactic complies with Google’s guidelines.
We compete on skill, not deception.
Why This Matters to Redding Businesses
Local businesses rely on accurate information to make marketing decisions.
False or exaggerated claims about “stealing” customers harm legitimate providers and misinform business owners who deserve the truth.
Publicly calling out deceptive marketing protects the integrity of Redding’s professional community.
Conclusion
The radio ads by Stephens Solutions are false and misleading.
No company can take over competitors’ web traffic, and responsible marketers should not make such claims.
Local businesses deserve ethical, fact-based guidance—something Twining Original Design is committed to providing.
